Franky Guzman

  • Total activity 122
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Activity overview

Latest activity by Franky Guzman
  • Franky Guzman created an article,

    Do you deliver to me?

    Hopefully! We currently offer on-demand delivery to Los Angeles, San Francisco, New York, Chicago, San Diego, San José, Sacramento, Oakland, Orange County, Silicon Valley, Dallas, and Washington DC...

  • Franky Guzman created an article,

    Contact Us

    We're happy to help! We're quickest by email. Email us at support@saucey.com.You can also text or call us at (213) 204-9608.Please note our support team is generally available from 10am-1am, PST.

  • Franky Guzman created an article,

    Store hours and closures

    For the safety of our communities, we are updating our store hours in every city on a daily basis. If you get to checkout and are only able to schedule a delivery for the next day, that means that ...

  • Franky Guzman created an article,

    There's an issue with my receipt.

    Your receipt is e-mailed after the completion of your delivery. It will be sent to the e-mail address linked to your Saucey account, make sure to check your spam folder! Need a receipt from a past ...

  • Franky Guzman created an article,

    Where can I submit my feedback?

    Feel free to contact our support team at support@saucey.com so we can help resolve any issues or hear your feedback! We look forward to helping you!

  • Franky Guzman created an article,

    Can I make a return?

    Returns and replacements are not accepted once the order has been received by a verified customer/recipient. If the incorrect item is delivered or the item is spoiled, contaminated or otherwise not...

  • Franky Guzman created an article,

    What happens when my order can't be completed?

    For on-demand orders: If the courier is unable reach you when they arrive, the person who placed the order is not present, or the order is otherwise undeliverable, the order will be failed. As outl...

  • Franky Guzman created an article,

    What cities does Saucey operate in?

    We deliver on-demand to Los Angeles, San Francisco, Sacramento, Silicon Valley, Oakland, San Jose, South Bay LA (Manhattan Beach to Palos Verdes), Orange County, San Diego, DC, New York, Dallas, Mi...

  • Franky Guzman created an article,

    How does Saucey work?

    It's easy to order with Saucey! First, place an order from our app or webstore. If you are within our on demand service area, our Couriers then prepare the order and deliver it to you within an hou...

  • Franky Guzman created an article,

    What are your hours?

    Our most common hours are: Mon 12:00pm-11:45pm Tues 12:00pm-11:45pm Wed 12:00pm-11:45pm Thur 12:00pm-11:45pm Fri 12:00pm-1:45am Sat 12:00pm-1:45am Sun 12:00pm-10:45pm *Hours vary by location and ar...